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    Organisations: How can I change the selected sports package on a booking?

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    NSOs and SSOs are able to update sports package bookings with the status of ‘New’ and change them to a different package type. This is helpful when the wrong package has been selected.

    For example, when a school wants to change from a four session package to a five session package, rather than the school cancelling and resubmitting the booking, NSOs and SSOs can simply update the package type.

    To do this NSOs and SSOs need to:

     

    1. Select a booking (with a status of 'New') to be updated.

     select_booking_to_change.png

     

    2. Scroll down the booking to find the package details. Click on ‘Change Package’.

    change_package.png

     

    3. Click the search button as shown below to search for a different package type.

    select_new_package.png

     

    4. Click on the desired package type and clickSelect’.

    select_new_package_button.png

     

    5. Check and edit the participant, price and session details as required then click Submit.

    edit_details_of_booking.png

     

    6. Once submitted the following message will appear and NSOs or SSOs can return to the booking page.

    return_to_booking.png

     

     

     


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