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    What does the status of a coach mean?

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    The coach status (Active, Pending and Invalid) relates to the status of the coaches Working With Children Check (WWCC).  The table below shows what the different statuses mean and the action required by sporting organisations, coaches and Sporting Schools:

     

    Coach Status

    Status Description

    Action required

    Active Means the coach has a valid WWCC and CAN be assigned to booking requests. Nil
    Pending Means the coaches WWCC details require follow-up (WWCC Review) and validation by Sporting Schools. The coach CANNOT be assigned to booking requests.   Sporting Schools to review the coaches WWCC details and validate.
    Invalid

    Means the coach has one of the following:

    • Expired WWCC
    • Review WWCC Expiry
    • Invalid WWCC
    • No WWCC details uploaded
    The coach CANNOT be assigned to booking requests.  

    The sporting organisation should liaise with the coach and obtain their latest WWCC details.

    The sporting organisation should then login to the Partner Portal and update the coaches new WWCC details.

     

     

    Coach WWCC status

    Status

    Description

    Action required

    Expired

    The coaches WWCC has passed the expiry date.

    The sporting organisation should liaise with the coach and obtain their latest WWCC details.

     

    The sporting organisation should then login to the Partner Portal and update the coaches new WWCC details.

    Review Expiry

    The coaches WWCC is about to expire within 30 days or less.

    Sporting organisation must liaise with the coach about renewing their WWCC.

     

    The sporting organisation should then login to the Partner Portal and update the coaches’ new WWCC details.

    WWCC Review

    A new coach has been added with WWCC details; or

    A coaches WWCC details have been amended.

    Sporting Schools will review the coaches updated WWCC details and validate.

    Valid

    The coaches WWCC is valid and has been checked by Sporting Schools.

    Nil

    Invalid

    The coaches WWCC is invalid.

    Must provide a reason why it is invalid.

    The sporting organisation should  liaise with the coach to obtain the necessary information so that Sporting Schools can complete the validation checks.

     

     

    How do I view the status of each coach? 

    You can view the statuses of your coach network by clicking “NETWORK” and then clicking “My Coach Network”

    This will  display a list of your coaches as displayed below with the column on the right showing the coach WWCC “Status”.

     

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