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    What does the status of a coach mean?

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    The coach status (Active, Pending and Invalid) relates to the status of the coach's Working With Children Check (WWCC).  The table below shows what the different statuses mean and the action required by sporting organisations, coaches and Sporting Schools:

     

    Coach Status

    Status Description

    Action required

    Active Means the coach has a valid WWCC and CAN be assigned to booking requests. Nil
    Pending Means the coach's WWCC details require follow-up (WWCC Review) and validation by Sporting Schools. The coach CANNOT be assigned to booking requests.   Sporting Schools to review the coach's WWCC details and validate.
    Invalid

    Means the coach has one of the following:

    • Review WWCC Expiry - current WWCC/exemption expiry date is within 90 days, 60 days in NT
    • Expired WWCC
    • Invalid WWCC
    • No WWCC details uploaded
    The coach CANNOT be assigned to booking requests.  

    The sporting organisation should liaise with the coach and obtain their latest WWCC details.

    The sporting organisation should then login to the Partner Portal and update the coach's new WWCC details.

     

     

    Coach WWCC status

    Status

    Description

    Action required

    Expired

    The coach's WWCC/exemption has passed the expiry date.

    The sporting organisation should liaise with the coach and obtain their latest WWCC details.

     

    The sporting organisation should then login to the Partner Portal and update the coach's new WWCC details.

    Review Expiry

    The coach's WWCC is about to expire within 90 days (within 60 days in NT) or less.

    The coach will be emailed initially 90 days (60 days in NT) before their expiry and again 30 days before expiry with a reminder to renew their check.

    The coach needs to complete the relevant requirements to renew their WWCC and forward the updated check details to their nominated Sporting Organisation

    The sporting organisation should then login to the Partner Portal and update the coaches’ new WWCC details.

    WWCC Review

    A new coach has been added with WWCC details; or

    A coach's WWCC details have been amended.

    Sporting Schools will review the coach's updated WWCC details and validate.

    Valid

    The coach's WWCC is valid and has been checked by Sporting Schools.

    Nil

    Invalid

    The coach's WWCC is invalid.

    The sporting organisation should view the reason the WWCC is invalid within the coach's WWCC Record and liaise with the coach to obtain the necessary information so that Sporting Schools can complete the validation checks.

     

     

    How do I view the status of each coach? 

    You can view the statuses of your coach network by clicking “NETWORK” and then clicking “My Coach Network”

    This will display a list of your coaches as displayed below with the column on the right showing the coach “Status”.

     

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